Privacy Policy
We value your privacy and the protection of your personal information. This policy explains how we may collect, use, store, and protect your information when you access or use this website. Please read this policy carefully before using the website.
1. Information We Collect
We may collect the following information:
- Information you voluntarily provide, such as your name, phone number, email address, delivery address, and order notes;
- Order and transaction information, such as the products purchased, order amount, order date, and delivery information;
- Device and access information, such as your IP address, browser type, operating system, access time, and pages viewed;
- Information you provide when communicating with us through customer service, email, or other channels.
We do not directly collect or store your full bank card number, banking password, or payment account password. Payment information is generally processed by third-party payment service providers in accordance with their own privacy policies.
2. How We Use Information
We primarily use the information we collect to:
- Process orders, arrange delivery, and provide after-sales services;
- Respond to your inquiries, requests, and complaints;
- Maintain website and transaction security and prevent fraud or misuse;
- Improve our website features, products, and services;
- Send you promotional, discount, or service notifications with your consent;
- Comply with obligations required by applicable laws and regulations.
3. Cookies and Similar Technologies
We may use cookies or similar technologies to remember your preferences, analyze website traffic, and improve your user experience. You can manage or delete cookies through your browser settings; however, some website features may not function properly as a result.
4. Information Sharing
We will not sell your personal information. To fulfill orders and provide services, we may provide necessary information to partners such as logistics companies, payment service providers, and website technology service providers. We require these partners to process such information only within the scope necessary to provide their services.
We will not disclose your personal information to unrelated third parties except in the following circumstances:
- We have obtained your consent;
- Disclosure is necessary to fulfill an order or provide a service you have requested;
- Disclosure is required by applicable laws and regulations or by lawful requests from judicial, regulatory, or other competent authorities;
- Disclosure is necessary to protect the lawful rights and interests of you, us, or others.
5. Information Storage and Protection
We will retain your information for the period necessary to fulfill the purposes described in this policy and to comply with legal obligations. We will implement reasonable technical and organizational measures to protect information security. However, internet transmission and electronic storage cannot be guaranteed to be absolutely secure, so please keep your account and payment information safe.
6. Your Rights
To the extent permitted by applicable law, you have the right to request access to, correction of, or deletion of your personal information, withdraw your consent, or object to our processing of your information. To exercise these rights, please contact us using the details below. We will handle your request in accordance with applicable law after verifying your identity.
7. Protection of Minors
This website does not provide services to minors under the age of 14 on a standalone basis. Minors should use this website or submit personal information only with the consent and guidance of their parents or other guardians.
8. Third-Party Links
This website may contain links to third-party websites or services. The information handling practices of third-party websites are governed by their own privacy policies. We are not responsible for the content or privacy practices of third-party websites.
9. Policy Updates
We may update this policy to reflect changes in our business or legal requirements. Updated versions will be posted on this page and will take effect on the date of publication. If we make material changes, we will notify you through a website announcement or other appropriate means.