Shipping Time

After dispatch, delivery typically takes 20–25 business days. Business days do not include weekends or public holidays. Delivery may be delayed due to weather conditions, public holidays, customs inspections, or other circumstances beyond our control.

Order Tracking

Once your order has been shipped, you can track it through your order page. If the tracking information has not been updated for an extended period, please contact our customer service team for assistance.

Delivery Information

Please ensure that the recipient’s name, phone number, and delivery address are accurate before placing your order. The customer may be responsible for delays or additional charges resulting from incorrect address or contact information.

Upon Delivery

Please inspect the item and its packaging promptly after delivery. If you receive a damaged, incomplete, or incorrect item, please retain the packaging and related evidence and contact our customer service team as soon as possible.

If you have any questions about shipping or delivery, please contact us at [email protected].